Terms & Conditions

Pricing

Pricing is shown in NZ Dollars and includes GST (Goods and Services Tax). We reserve the right to amend or correct prices without notice when needed. If this occurs after you have placed an order we will contact you before processing your order to confirm whether you still wish to the transaction to be completed. We do not guarantee that all special priced products or close out deals are replicated in store or vice versa. From time to time we have different promotions running and these are limited to certain locations.

If you are paying with a foreign credit card or bank, our price advertised might not be the same you see on your bank statement as the bank will convert to whatever currency you're paying in.

Privacy

Information we collect

When you make an online purchase, or subscribe to our promotional email and newsletters, you may choose to give us basic information about yourself. This is necessary for us to process your order and promotional information more efficiently and provide a higher level of customer service.

When you visit our website, we may collect more information including, your internet service provider’s address, the name of a web page directing you, your clicks and activity on our site. This information helps us understand how to make our website more user friendly.

Storing your information

Pushbikes takes all reasonable steps to ensure that all information held is accurate, up to date, complete, relevant, not misleading and is used only for the purposes stated. We will ensure that security safeguards protect any information and we will take all reasonable steps to ensure that all information will not be disclosed to any unauthorized person.

We will not disclose any personal information about you to other companies or individuals that are not entitled to obtain this information. We will not share your details with any other parties, with the exception of freight companies and our web service providers. Such companies and individuals will have access to specific information required to make deliveries or carry out work, but will not use your details for any other purposes.

Security

Pushbikes takes security seriously and have taken steps to ensure that your personal information is secure.

Pushbikes uses SSL technology, which encrypts your information whenever we are receiving, and uploading communication from our site. Purchases through our site are made using Payment Express, this uses SSL secure online payment technology. When you make an online purchase a small padlock symbol will appear on your screen. This indicates that the SSL security system is operating throughout your transaction. This encrypting ensures that your payment information can not be read by, or altered by outside influences.

If at any stage you do not see the padlock symbol or are unsure about your security, please do not hesitate to contact us.

Updating your information

You may at any time obtain confirmation from us to whether or not Pushbikes holds any personal information about you. You may also request a copy of this information, and have the right to update or cancel this information held by us. You can make changes to your personal information by either logging into the site, or by using the 'Contact Us' page on our website.

Removing your name from our mailing list

It is necessary for you to register your details with us in order to use our services such as making online purchases, product warranty information, or receiving promotional material. However you have the right to choose not to receive promotional emails or material from us. When you register your email address with us we may give you the option of receiving email announcements about products, offers and promotions from Pushbikes. We only email you if you want us to. We do not send unsolicited emails and we do not disclose your email address to third parties.

Any promotional email message that we send includes an email address to which you can reply. If at any time you decide that you do not want to receive our emails, simply click the unsubscribe link at the bottom of the mailer or email. You can also let us know that you wish to be removed from our mailing list by using the 'Contact Us' page on our website, in writing to 6/485 Papanui Road, Papanui Christchurch, 8053. This will remove your email address from our mailing list and if requested your personal information from our database. If you unsubscribe you will still receive emails from us specifically related to any online orders that you have placed or place in the future.

Privacy Policy Changes and Feedback 

If we decide to change our privacy policy, we will inform you by posting this on our site. Once posted, the new policy will be effective immediately, replacing previous policy. We welcome your feedback to help us improve our policies and practice. Give us your feedback using the Contact Us page on our website or mail us at 501 Papanui Road, Papanui, Christchurch 8053